Privacy Policy

Listify is operated by Luna Lemon ("we", "us", "our"), the company behind the Listify gift registry app for Shopify.

• Trading name: Listify
• Operator: Luna Lemon
• Registered address: {{COMPANY_REGISTERED_ADDRESS}}
• Contact: support@listifyregistry.com

From merchants (Shopify shop owners)

• Shop URL, shop ID, and the access scopes you grant on install
• The email address Shopify provides for the installing user, plus any email you submit through support
• Billing information, processed and stored by Shopify — we receive plan and status only
• App usage telemetry: which screens you open, which features you use, errors that occur
• Support ticket content you submit to us

From shoppers who create registries or wishlists

• Name and email used to create the registry
• Registry contents (products, quantities, notes), event details, and any shipping address you provide
• Co-registrant emails you invite

From shoppers who view or buy from a registry

• Name and email if you submit them to access a private registry or place an order
• Purchase data passed through Shopify's checkout

Cookies and local storage

• Session cookies set by Shopify (required for the app to function inside the Shopify admin and for storefront features)
• Browser localStorage for convenience features (e.g. remembering a shop handle for the install flow)
• Analytics tracking: {{ANALYTICS_DISCLOSURE}}

• To run the service — render registries, send transactional emails, sync with Shopify
• To provide support when you contact us
• To bill correctly through Shopify's billing system
• To improve the product (aggregate, de-identified usage analytics)
• To detect and prevent abuse, fraud, and security incidents

• Shopify — required for the app to function. Their privacy policy applies to data they hold on your behalf.
• Email delivery providers — currently {{EMAIL_PROVIDER_NAME}}, used to send transactional emails on behalf of merchants
• Hosting infrastructure — {{HOSTING_PROVIDER}} for application hosting, {{DATABASE_PROVIDER}} for the database
• We do not sell, rent, or trade personal data to third parties
• We will share data when required by law, court order, or to protect our rights

Application data is stored in {{DATA_STORAGE_REGION}}. Data may be transferred to and processed in other regions where our service providers operate, subject to appropriate safeguards.

• While your shop has Listify installed: registries, wishlists, and shop data are retained to operate the service.
• After uninstall: shop data is deleted within {{POST_UNINSTALL_RETENTION_DAYS}} days, except where we are legally required to retain it (for example, billing records).
• Email delivery logs are retained for {{EMAIL_LOG_RETENTION}} for deliverability and abuse-prevention purposes.
• Support ticket content is retained while your account is active and for a reasonable archival period afterwards.

Depending on where you live, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Request a portable copy of your data
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To make a request, email support@listifyregistry.com. We respond to verified requests within {{DATA_REQUEST_RESPONSE_WINDOW}}.

Shopify also provides standard GDPR webhook flows (customers/data_request, customers/redact, shop/redact) that we honor on the timelines Shopify defines.

We use TLS for all data in transit, encrypt sensitive credentials at rest, and limit production access to a small number of authorized people. No system is perfectly secure; if we become aware of a breach affecting your data, we will notify you in line with applicable law.

Listify is not directed at children under {{MINIMUM_AGE}}. We do not knowingly collect personal data from children. If you believe we have, contact us and we will delete it.

We may update this policy as the product evolves. Material changes will be communicated to merchants by email and reflected in the "Last updated" date above. Continued use after changes constitutes acceptance.

Privacy questions, requests, and complaints: support@listifyregistry.com